Privacy Policy

Our Commitment to Your Privacy

At Mount Gravatt Bingo, we value your trust and understand the importance of protecting your personal information. This Privacy Policy outlines our practices regarding collection, use, sharing, storage, and protection of your data.

What Personal Information May Be Collected?

We may collect various types of personal information when you:

• Register for an account on our platform
• Use our services or interact with us online
• Provide feedback or support requests
• Participate in contests, promotions, or surveys

This information may include but is not limited to your name, email address, phone number, date of birth, location data (including IP address), browser and device type, operating system, language preferences, and any other details you choose to share with us.

Account Registration Information

When creating an account on our platform, we collect basic registration information such as:

• Username chosen by the user
• Password (which is securely stored using industry-standard encryption)
• Email address
• Date of birth (optional)

This data allows you to log in to your account, access personalized content, and participate in various activities on our platform.

Device and Browser Information

We may collect technical details about the devices and browsers used by users:

• Operating system (e.g., Windows, macOS)
• Browser type (e.g., Google Chrome, Mozilla Firefox)
• Language preference
• IP address (for geo-location purposes)

These data help us ensure smooth functionality across different devices and improve user experience.

Usage Analytics and Behavioural Data

We may collect usage analytics and behavioral data to understand how users interact with our platform:

• Pages visited
• Actions performed (e.g., clicks, searches)
• Time spent on the site or app
• Device performance metrics

This information allows us to refine user experience, optimize content delivery, and enhance overall satisfaction.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to tailor your browsing experience:

• Session cookies for log-in session management
• Persistent cookies for personalization (e.g., saved preferences)
• Pixel tags or beacons (for measuring ad performance)

These tools help us deliver relevant content, improve user engagement, and analyze platform effectiveness.

Communication Preferences

You can control your communication preferences regarding promotional offers:

• Opt-in to receive marketing emails
• Choose to receive push notifications on mobile devices
• Select how often you'd like to be contacted by phone or email